Payment methods
Subscriptions are processed by Stripe. The cards Stripe accepts in your country are the cards we accept.
Cards
- Visa
- Mastercard
- American Express
- Discover (US)
- JCB (Japan)
- UnionPay (China)
Currencies
You see prices in USD by default. Stripe charges your card in your local currency at the prevailing rate; we do not add a markup. Your bank may add a foreign-transaction fee (1–3 % depending on the bank).
Restricted regions
Stripe does not operate in some countries (Iran, Iraq, Syria, Sudan among them). If you cannot complete checkout, email hello@tourdock.ai with your operator code and country. We arrange a manual bank transfer or a longer free-trial extension while we work on alternatives.
Bank transfer
Available for Agency-tier accounts on annual billing. Email hello@tourdock.ai to set up. Minimum 12-month commitment.
Cancellation
Cancel any time from Settings → Billing. Your account stays on the paid tier through the end of the current billing period, then drops to the free Listing-only tier. We do not auto-delete data on downgrade — your packages stay live, just with limits applied.
Failed payments
If a card fails, we email you and retry on day 3, 5, and 7. After 7 days of failed retries, your account moves to the free Listing tier. Updating the card from Settings → Billing restores the paid tier immediately.
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